1. Introduction 

Welcome to Blindquip. 

These Terms and Conditions govern your use of the Blindquip website and any information, products or services made available through it.   

By using this website, you agree to comply with these Terms and Conditions. 

If you do not agree to these Terms and Conditions, please refrain from using this website.   

2. About Blindquip 

Blindquip is a division of Hunter Douglas South Africa (Pty) Ltd and supplies made-to-measure blinds, shutters and window covering solutions through a network of authorised dealers, consultants and installation partners across Southern Africa.  

3. Use of the Website 

You agree to use this website only for lawful purposes. 

You may not: 

• Attempt to gain unauthorised access to the website or associated systems. 
• Interfere with the operation or security of the website. 
• Introduce malicious software, viruses or harmful code. 
• Copy, reproduce, scrape, harvest or extract website content for commercial purposes without prior written permission. 
• Use the website in any manner that may damage, disable or impair website functionality. 

Blindquip reserves the right to restrict, suspend or terminate website access where misuse is suspected.  

4. Website Information 

The information on this website is provided for general information purposes only.  

While Blindquip makes every effort to ensure the accuracy of information published on this website, product specifications, colours, imagery, descriptions and availability may change without notice.  

Images shown are intended as a guide only and may contain optional upgrades, accessories or features not included as standard.  

Blindquip does not warrant that information on this website is complete, current or free from errors.  

Website content should not be relied upon as professional advice or as a substitute for a site inspection and consultation with an authorised Blindquip consultant. 

5. Website Availability 

Blindquip does not guarantee uninterrupted access to this website. 

The website may be unavailable from time to time due to maintenance, upgrades, technical issues or circumstances beyond our reasonable control. 

Blindquip shall not be liable for losses arising from temporary website interruptions or unavailability.  

6. Product Information 

All Blindquip products are manufactured or supplied subject to: 

• Site measurements 
• Product suitability 
• Technical limitations 
• Material availability 
• Final quotation approval 

Product colours, textures and finishes may vary from website imagery, printed brochures or physical samples due to screen settings, lighting conditions and natural material variations.

Natural materials such as timber may display variations in grain, colour and texture. These characteristics are considered natural product features and not defects.  

Product suitability depends on the specific application, site conditions, environmental factors and intended use. Recommendations provided on this website are general in nature and should not replace professional advice and site assessment. 

7. Pricing 

Any pricing, examples or estimates displayed on this website are indicative only unless expressly stated otherwise. 

Final pricing may vary depending on: 

• Product selections 
• Window and door sizes 
• Installation requirements 
• Site conditions 
• Geographic location 
• Optional upgrades or accessories 

Final pricing will be confirmed through an authorised quotation. 

8. Quotations 

All quotations provided by Blindquip or authorised Blindquip dealers: 

• Are valid for the period specified on the quotation. 
• May be subject to site verification. 
• May be amended if measurements, specifications or product selections change. 
• Are non-binding until accepted by the customer and confirmed by the supplier. 

9. Made-to-Measure Products 

Most Blindquip products are custom-made to individual customer requirements.  

Once manufacturing has commenced, orders may not be cancelled, altered or refunded except where required under applicable consumer protection legislation.  

Customers are responsible for carefully reviewing all measurements, specifications, colours, finishes and selections before approving an order.   

10. Dealer Network 

Blindquip products are supplied through authorised independent dealers, consultants and installation partners.

Customers may be contacted by consultants operating under their own registered business names while representing the Blindquip product range.  

Certain services, installation arrangements, guarantees and after-sales support may be managed directly by the authorised dealer responsible for the project.   

Authorised dealers are independently operated businesses and may provide services under separate business names. 

11. Consumer Enquiries and Referrals 

Where a customer submits a quote request, consultation request or general enquiry through the Blindquip website, Blindquip may share the information provided with an authorised Blindquip consultant, dealer or installation partner. 

This information may be used for: 

• Providing quotations 
• Arranging consultations 
• Conducting site measurements 
• Providing product recommendations 
• Supplying products and services 
• Providing customer support 

By submitting an enquiry, the user consents to the sharing of information for these purposes. 

12. Installation 

Professional measuring and installation services may be arranged through authorised Blindquip consultants and installers.  

Installation dates provided are estimates and are subject to: 

• Manufacturing lead times 
• Material availability 
• Site readiness 
• Weather conditions 
• Transport delays 
• Supplier lead times 

Blindquip and its authorised dealers will make reasonable efforts to meet estimated installation timelines but do not guarantee specific installation dates. 

13. Lead Times 

Any manufacturing, delivery or installation lead times provided are estimates only. 

Lead times may be affected by: 

• Material shortages 
• Manufacturing capacity 
• Imported component availability 
• Public holidays 
• Transport disruptions 
• Supplier delays 
• Force majeure events 

Blindquip shall not be liable for delays arising from factors beyond its reasonable control. 

14. Warranties and Guarantees 

Warranty periods vary by product category.

Details of applicable warranties and product guarantees can be found in our Warranty Policy.  

This website should not be interpreted as creating any additional warranty beyond those expressly provided in writing.   

Warranty coverage may be excluded where products have been: 

• Incorrectly installed 
• Improperly maintained 
• Modified without authorisation 
• Subjected to misuse or abuse 
• Damaged through negligence 
• Used outside their intended application 

15. Cookies 

This website may use cookies and similar technologies to improve website functionality, analyse traffic and enhance user experience. 

Further information regarding the use of cookies is available in our Privacy Policy.  

16. Privacy 

Blindquip values your privacy.  

Information submitted through this website will be processed in accordance with our Privacy Policy and applicable South African legislation, including the Protection of Personal Information Act (POPIA).  

17. Limitation of Liability 

To the maximum extent permitted by law, Blindquip shall not be liable for any indirect, incidental, consequential or special damages arising from: 

• Use of this website 
• Reliance on website content 
• Product misuse 
• Incorrect maintenance 
• Unauthorised modifications 
• Installation performed by non-authorised parties 

Nothing in these Terms and Conditions limits any rights available under the Consumer Protection Act, POPIA or other applicable South African legislation.  

18. Circumstances Beyond Our Control 

Blindquip shall not be liable for delays or failures resulting from circumstances beyond its reasonable control, including but not limited to: 

• Natural disasters 
• Fire 
• Flood 
• Power outages 
• Industrial action 
• Government restrictions 
• Supplier failures 
• Transport disruptions 
• Acts of war 
• Civil unrest 

19. Intellectual Property 

All website content including: 

• Logos 
• Images 
• Graphics 
• Product descriptions 
• Product imagery 
• Layouts 
• Downloads 
• Written content 

remains the property of Blindquip and/or Hunter Douglas South Africa unless otherwise stated.  

No content may be copied, reproduced, published, distributed or used without prior written permission.  

20. Third-Party Links 

This website may contain links to third-party websites.  

Blindquip is not responsible for the content, availability, privacy practices or accuracy of information on external websites.  

Access to third-party websites is entirely at the user's own risk. 

21. Changes to These Terms 

Blindquip reserves the right to amend these Terms and Conditions from time to time without prior notice.  

The latest version published on this website will apply.  

22. Governing Law 

These Terms and Conditions shall be governed by the laws of South Africa.   

Any disputes arising from the use of this website shall be subject to the jurisdiction of the South African courts.  

23. Contact Us 

For questions regarding these Terms and Conditions, please contact: 

Blindquip 
A Division of Hunter Douglas South Africa (Pty) Ltd 
Email: [email protected]